Electricity Ministry Faces Complaints Over Disrupted Online Services

Egypt’s Ministry of Electricity and Renewable Energy has received numerous complaints from citizens in recent weeks over irregular operation of its new electronic services platform.

The complaints concern interruptions to electricity services offered through the platform, with users reporting that the system has not been working consistently.

The disruption has put the ministry’s systems sector under scrutiny as citizens seek reliable access to the new online service.

The available information does not specify which services have been affected, what caused the interruptions or how many users have encountered problems.

No timetable for restoring consistent operation or details of corrective measures were provided.